Deep Dive: Deep Dive Into Better Practice-Patient Communication

Communication between health care providers and their patients are critical during patient appointments, but the communication outside of those appointments is just as critical both for the health of the patient and the success of the practice. We spoke with Serge Longin, co-founder and CEO of RevenueWell, a digital communications provider for dental practices, who shared insights on how to connect with patients in ways that meet the needs of both patients and practices, as well as the benefits of newer technologies that enable more flexible communications without sacrificing privacy or security.